Commentary #19: “The Amazing Thing That Happened On Flight 4463”

“The spirit of Southwest Airlines is exuberant, it’s caring, it’s dedicated, it’s diligent, it’s fun, it’s rewarding, it’s a joy.”

~Herb Kelleher, Founder

I love Southwest Airlines. Ever since they came to Norfolk International Airport (ORF), my family has been flying with them.

Then, seeing this story from one of my local TV stations last week made me cry.


LouAnn Alexander on the job, a flight attendant for Southwest Airlines, November 2015. Photo Credit: Rex Ridenoure

In this photo, LouAnn looks so happy, so in her element. Most people that work for Southwest seem that way, at least to me.

I’m so glad that her brother turned this flight into something so positive, so inspiring. This renewed my faith in humanity.

Then, yesterday, whilst browsing the ABC News website, I found this:

I’m glad she’s no longer suffering. Cancer is tough on anyone. I’m glad that she was surrounded by her family, and that she knew about the final flight.

Until the next headline, Laura Beth 🙂

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